It's time to think outside the docs

You're too buried in spreadsheets to focus on your clients. Custom AI systems for tour operators, custom trip designers, and travel advisors — built by AI experts who hail from the travel industry.

Free 45-min call. No pitch.

Documents swirling into a phone — think outside the docs
Ali Murphy

Ali Murphy — Founder, Afuera

Former active travel guide and tour operator executive. AI implementation across travel and tech.

AI-powered systems empower better human experiences.

Every hour your team spends in spreadsheets is an hour not spent designing a better trip, following up with a warm lead, or making a guest feel like the whole thing was built just for them.

In the office

Itinerary development lives in spreadsheets. Vendor management is scattered across email, Drive, and someone's memory. Expense tracking is manual. Marketing is a bottleneck because everything is built from scratch, every time.

In the field

Guides are printing guest dietary restrictions on paper. Trip accounting happens after the fact — if it happens at all. Real-time changes mean a phone call, not a system update.

Between the two

The office has one version. The guide has another. The driver has a third. When something changes mid-trip, someone always gets the old information.

When someone leaves

The playbook walks out the door — whether it's a guide or an office manager. Training the replacement means starting from tribal knowledge and hoping nothing falls through.

Elevate your game

Stop sending Word docs.

Go from a plain itinerary in an email to a fully polished proposal your clients actually want to open — built in minutes, not hours.

See what you could be sending →
From plain Word document itinerary to polished branded proposal

Start with a conversation. Get a playbook. Build systems with our guidance or we'll do it for you.

Free Discovery Call

Free · 45 min

We learn your operation, you learn our approach. No pitch — just an honest conversation about what's working and what's not.

AI Audit

$3K–$6K · 2 weeks

Office audit, field audit, or both. We interview your team, map your systems, and deliver a playbook you own — whether you hire us to build it or not.

AI Enablement Build

Custom-quoted

We build what the playbook recommended, deliver it running, and train your team to use it.

Custom Software

From $3K · custom-quoted

Bespoke AI-powered tools built for your field or office by senior engineers. For operators who need something purpose-built, not configured off the shelf.

Ali Book a Discovery Call with Ali

AI Audit and Playbook.
Delivered in two weeks.

We dive in across your organization to identify pain-points and deliver a 6-month playbook. It's yours to action on your own, or keep us on to build the systems and train your team.

See an Example Playbook →
Robot fix — office operations audit

$3K · 1 week

Office Operations AI Audit

The back-office systems that keep the business running — itinerary development, vendor management, customer service, marketing, and the million spreadsheets in between.

  • Itinerary development
  • Vendor & supplier management
  • Customer service
  • Expense & trip accounting
  • Marketing & content
  • Sales & inquiry workflow
  • Reporting & dashboards
Start with a free Discovery Call →
Guide glow — field operations audit

$3K · 1 week

Field Operations AI Audit

Everything that happens once the trip is actually running — guide coordination, guest-facing logistics, real-time changes, and the data that disappears when the trip ends.

  • Guide coordination & intel
  • Real-time trip logistics
  • Guest itinerary delivery
  • Supplier confirmations
  • On-trip accounting
  • Incident & quality logging
Start with a free Discovery Call →
Total connection — office + field audit

$6K · 2 weeks

Office + Field AI Audit

The full picture. We audit both your office operations and field execution, then deliver a single integrated playbook covering where the gaps are, what to build, and in what order.

Start with a free Discovery Call →

Need a custom software build? We do that too.

Full-stack software development by senior engineers, to build your custom tool or integration — including DevOps, QA, and Security. We're ready for the big builds when you are.

Custom apps

Guide-facing mobile tools, guest portals, internal dashboards — designed for your specific operation.

System integrations

Connect your booking engine, CRM, accounting, and field tools into one coherent system.

Security & compliance

Guest payment data, passport info, medical details — we build with security and data protection from the start, not bolted on after.

Full ownership

Everything we build, you own. No vendor lock-in, no recurring platform fees, no dependency on us to keep the lights on.

Ali Murphy

Meet Ali — Your AI Sherpa

Ali Murphy is an active travel guide, turned custom trip designer, turned travel executive for a global tour operator. She knows what you're going through.

Whether you're a solo luxury travel advisor who has never opened Claude, or you're pondering a full rebuild of your global guide portal, grab a free discovery call and kick some ideas around with someone who gets it.

You'll leave with some creative ideas to solve your pain-points on your own and some clarity on whether or not an audit is right for you. There's zero pressure — we believe sharing ideas (especially ideas that will ultimately create better experiences for people) is a very good thing.

Book a free discovery call →
Ali Murphy — Founder of Afuera

01

Active Travel Guide

Led intense multi-day tours across Europe — using paper directions to boot.

02

Independent Trip Designer

Built a custom app to deliver clickable itineraries to clients (if only she knew one day this would be instant).

03

Leader @ Global Events Company

Managing 10,000 person event logistics and vendor site maps in Excel. Oh my.

04

Executive @ Global Tour Operator

Building systems to manage guides and dozens of concurrent tours across 60+ markets.

05

Fractional Exec Across Tech Companies

Hands-on, building AI-native systems and processes for tech startups and established brands across tech, logistics, SaaS, e-comm and beyond. Collecting best practices from beyond the travel sphere.

59% Of travel companies now using AI — up from 41% in 2024
10.9% CAGR Tour operator software market growth
46% Travel companies prioritizing generative AI

Who We Work With

Get custom workflows and solutions built just for you — by people who have roots in the travel industry before becoming AI experts.

Custom & group travel

Travel Advisors

  • Custom ops built for your business in Claude
  • Instant itinerary design from your vendor database
  • Automated supplier confirmations
  • Client profiles that remember everything

Guides & small operators

Independent Trip Leaders

  • No more paper lists — Claude in your pocket on trip
  • Guest dietary, medical, and preference info on demand
  • Expense tracking and trip accounting in real time
  • Incident logging that doesn't vanish after the trip

Multi-destination & at scale

Global Tour Operators

  • Custom guide-facing apps for your operation
  • All trip info in one system — not 14 tabs
  • Real-time coordination across field teams
  • Operational data that survives staff turnover

Activities, events & workshops

Experience Companies

  • Staff scheduling and coordination systems
  • Guest communication that isn't manual email
  • Equipment and venue logistics in one place
  • Marketing systems that run without a bottleneck

B2B & destination management

DMCs & Receptive Operators

  • Vendor and supplier management at scale
  • Proposal and itinerary generation from your catalog
  • Multi-partner coordination without the email chains
  • Reporting dashboards for ops and finance

High-touch & bespoke

Custom Trip Designers

  • Bespoke proposal generation from past trips
  • Guest profiles as detailed as the product
  • Vendor confirmations and on-trip coordination
  • Systems as polished as the experience you sell

AI insight for people in travel and tourism.

Latest

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The software companies spent the last decade on: how do we get people to book? Nobody asked: how do we execute what we sold?

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How to work with AI when you kinda... Hate AI

Answer: you lean into building processes that let you focus on building more human connection, and better supporting the communities you care about.

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AI Audit vs. AI Pilot: Why Most Travel Companies Start in the Wrong Place

You don't need a pilot project. You need to understand your own workflows before you touch a single tool.

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Free webinars, resources, and a network of travel folk building with AI.

We run regular sessions on what's working, what's not, and what's next for AI in the experience industry. Join operators, advisors, and trip designers who are figuring this out together.

Start with a conversation.

Not a pitch. Not a demo. Let's jam on what's giving you grief and we'll share actionable ideas you can tackle yourself.

Book a Call Join the Community

Prefer email? Drop us a note.